With the recent Executive Order banning entry of people from seven Middle Eastern countries, the nation is in uproar. This order also includes refugees, who were fleeing violence and oppression in Syria, among other countries.
The fact that several companies such as Lyft and Starbucks have stepped up and spoken out against this order is heart-warming. While Lyft donated a million dollars to ACLU, Starbucks has announced that it will hire 10,000 refugees over the next five years, globally. Others such as Uber, have stood by the government’s decision – either by inaction or by remaining silent. And for this, many of their customers are punishing them.
What does this mean, fundamentally? At the surface level, it looks like a bunch of corporations standing up to the President of the US.
At a deeper level it could mean that even the President of the US cannot stop globalization. It also means that corporations are interested in keeping diversity intact, especially in a country such as the US, which was built by immigrants and refugees.
What does this signal for the future of Corporate Social Responsibility? We will have to wait and watch, as this could mean a new era of social justice issues taking forefront, rather than other forms of CSR activities being pursued.
At least for now, this is a welcome sign that some of the biggest and most influential firms will not stand by when the fundamental values of their business are threatened. They may at least contribute to the ‘saving of America’ from forces that want to make it exclusive, mean and small.
Climate change. Refugee crisis. Unemployment. Poverty. Think of these issues or any other countless ‘wicked’ problems and if you are reasonable, like most people; one question sounds in your head: “Do we know all the facts?”. Do we know the ‘right’ approach to fix these issues? While the ‘facts’ are available to address and solve most of these problems, often, what triumphs in the form of policies and actions taken are based not on technocratic solutions, but value laden opinions. You think policy makers use their head all the time? Think again.
In a discussion with a senior administrator of a major research university, last week; I brought up this question. To my query of whether most decision makers use the ‘head’ or ‘heart’, she gave me a very interesting answer. The person ( let’s call her Ms.A) said that most of the times, she has seen less of technocratic solutions and more of normative answers. Technocracy or ‘methods’ based solutions are offered very few times and often are not the ones chosen because such solutions can only take us so far. How does one, for instance, deal with a million people showing up on your borders – when your own country is dealing with unemployment? Do you turn these desperate people and shove them in the sea, to drown? Or do you appeal to normative and moral claims, to tackle the issue, at hand? While there are multiple perspectives at hand, and those who want to justify their decisions on technocratic basis: we are undergoing a recession, OR ‘These people don’t fit in here’ can use any combination of excuses to make the decisions that reflect their values. But ultimately, all such decisions that take place in the public domain are at the end, reflective of our normative values. Even bureaucrats don’t blindly implement laws, but rather implement them based on their own interpretation of it. Dwight Waldo, one of the greatest contemporary thinkers and scholars of Public Administration showed this, in his work.
Even when we write ‘laws’ and ‘rules’ to do things, most decisions take place in a gray area, where idealism meets pragmatism. It is important to be aware of this, as much as this may be against or for our interests. Sometimes, bad laws get passed because they reflect the values of those who make them and at other times, good laws get made and implemented. To lay claim to a pure ‘objectivity’ in matters of public discourse and action, is foolish. Perhaps, it is the heart that triumphs, most of the time. We just need to ensure that those who make laws have theirs, in the right place.
Do we need more ‘Charity’ (unorganized, personal giving) and less of ‘philanthropy’ (organized, scientific philanthropy)? While scholarship in the last 25 years of so indicates that there is a growing trend towards philanthropy, we are witnessing new arguments that what we need is really more ‘charity’. Bureaucratized and ‘scientific’ ways of giving don’t really work. Don’t believe me? Look at Give Directly, one of the leading proponents of charity. They do claim, however, to be doing ‘scientific’ philanthropy, but in reality, it is direct one-to-one giving, and per one definition, would count as ‘charity.’
Their argument is simple: give the poor money directly, unconditionally and they will figure out how to use it. To the best of their knowledge. There is some wisdom in that. This is not traditional charity or caritas, which focused on ‘character development.’ The assumption in this model of thinking of the individual was that the poor were poor because they were lazy, drunks or just stupid. This is the traditional Christian view of caritas, practiced in the settler colonies in the founding days of America or any traditional society. But there are other ways to imagine how the poor live and work. Poverty is a complex topic, and I will not attempt to analyze it here. But let’s just say that the poor have a bad reputation. Most poor people I know – and have dealt with – are decent, hardworking people. Many of them have not had opportunities to advance, in some cases, they have been dealt with heavy financial blows that keep them poor and in some cases, they are victims of structural issues. So, how does on help the poor, overcome their poverty? There are several possibilities – one is to fund ‘strucutral’ changes in the system and the other is to fund the individual directly.
When it comes to immediate impact and results that can manifest themselves, there is nothing faster than individual giving. While there are limitations (and many assumptions) on how this works, it is a model that seems to have attracted a lot of attention, especially given the criticism of large international NGOs that spend a lot of money, on overheads. As Paul Niehaus, President of GiveDirectly argues in this paper, the donors usually are concerned with ‘warm glow’ or don’t really care about learning what happened after the donations were made. The cost of such learning is high, he argues. “The well-intentioned benefactor has a limited desire to learn. He always prefers to avoid ex-post feedback as this constrains his beliefs.” This means that the intermediaries – i.e., NGOs create a ‘need’ for the service and attract donations. This is not a case of misleading donors, but one of asymmetric information and also a different theory of change. GiveDirectly offers one model of giving that is direct, (seemingly) impactful and something worth a try. My mom did this for many decades and it seems to have worked – at least in the case of many of my cousins, who have better jobs, education, thanks to my mother’s ‘giving’ directly.
I am truly upset and angry that more than 12 people have died because of some vile cartoons. It should not have been, but it is so. I think the important task for people in France now, as well as around the world is to come to terms with it and deal with the aftermath. Unfortunately, we are witnessing a lot of questioning along the lines of: Why aren’t Muslims condemning the attack (the answer: Yes, most Muslims are condemning these killings) and Why aren’t Muslims ex-communicating the killers (Pierce Morgan said this, in his recent column). The answer to Mr. Mogran is that unfortunately there is no ex-communication in Islam – This is because there is no ‘Church’ in Islam, like the Catholic faith, to which he belongs. So, before we all start pontificating and becoming ‘experts’ on Islam, extremism and French culture of ‘freedom of speech’, which as we have seen has been quite shallow – given that Charlie Hebdo fired a cartoonist, not too long ago, for drawing ‘anti-semitic’ cartoons, here are a few points to consider:
- Can we please see this for what it is : An attack on a publication, by three lunatics, who were motivated by some motives – we still don’t know what they were – the only ‘facts’ we have are that they shouted ‘Allahu Akbar’ and that the prophet has been avenged. Beyond this, we don’t know much about their real intents, who sent them and for what purposes. So, any speculation about Islam’s role and its impact on creating a chaotic world should be tempered.
- Though there are violent Muslim groups and militias that claim to work for bringing about an ‘Islamic world order’, it is more a chimera than actual reality. The worst of the lot, ISIS has been an aberration of the vilest kind that came about after the collapse of Iraq and the ongoing civil war in Syria. Religion the cause for this group to emerge? No. Geo-politics: Yes.
- Yes, there is a problem in terms of how Muslims in Europe respond to provocation. A similar provocation in the U.S, would resulted in an articulate response – perhaps with some mockery thrown in for good measure. Unfortunately, the immigrants who go to Europe are often impoverished, not too educated and are at the very bottom of European societies. This does lead to resentment and (perhaps) radicalization of youth.
- Why is the media framing this as a problem with ‘Islam’? Though similar protests have occurred in the past, during the Salman Rushdie controversy and the Danish Cartoons one, the issue really is one of relations of power. Muslims in many part of the world are marginalized, colonized and often attacked with drones. This reality fuels anger and resentment. I think many of the violent actions that we see are a result of such perceived and real oppression. Will the ‘West’ recognize this and amend the real and (perceived) injustices in places around the world?
- Before we call for ‘reform’ in the Muslim world, let us in the West also realize that we need reform too. We need to reform ourselves and get rid of our addictions to war, easy credit and perhaps Coca Cola. This too, is causing many health hazards and deaths.
I am personally tired of all of that is going on. Tired of people who carry out such attacks, tired of the apologies and those who ask for it and tired of those who publish these cartoons, to lampoon, attack and insult. Freedom of speech has to be placed in context. As much as I defend freedom of speech – remember I am in the Academic world, which wouldn’t be as it is, here, if not for freedom of speech – I do think there is such a thing as irresponsibility. And with power to shape opinion, create dialogue or mock, comes responsibility. Those in positions to write, think and create ideas should be sensitive to this.