The trinity of nonprofit sector: Time to revisit some assumptions?

The trinity of transparency, accountability and efficiency are also at play in the world of public health. In the book Governing Global Health by Chelsea Clinton and Devi Sridhar, that I am reading now, this theme comes up time and again. They both argue that among the various organizations that they have studied in the book, including World Health Organization, Gates Foundation; WHO comes up short on transparency measures.

They point out that WHO does not have a transparency policy and also does not report to the International Aid Transparency Initiative (IATI). They do point out to the presence of some measures such as livestreaming of Executive Board meetings as example of some transparency. While no one today would question the need for transparency, the question is how can people use it?  But does having more transparency really make all the difference? The assumption behind calling for more transparency is that it will enhance participation, questioning from all stakeholders and make the process more equitable. But what of the converse situation, where there may be more procedural transparency, but no substantive transparency; in that there is no actual recourse to using this information to correcting the perceived wrongs? This is an aspect that hasn’t been discussed in much depth.

Their recommendation is for the older institutions such as the WHO and World Bank to increase their stakeholder engagement and transparency to ‘regain their legitimacy and public trust.’ (p.160).

Can celebrity philanthropy be harmful?

Remember the ads in which Angelina Jolie comes out and shames the world for ignoring the plight of refugees?  Or the Bono concert for helping AIDS victims? While each of them have done incredible good in the world, there is an argument out there; and it is a fairly strong one that goes like this : Since these celebrities are part of a governing regime of capitalism that causes this poverty in the first place; they are not doing anything substantive to address/ ameliorate poverty. They are just putting a bandage over a wound that is bleeding a patient to death.

Here is a scholarly paper by one of my PhD committee members, who helped me think about this aspect when I was a Phd candidate. I was aware of some of the negative influences of celebrity culture. This whole notion of attention seeking has never appealed to me. While attention seeking for a purpose is OK, most celebrities seek attention for  the sake of attention, that has never appealed to me.

Patricia Nickel says in her paper  “modern-day parables of philanthropic celebrities powerfully govern the oppositional impulse as they impart as sense of ‘benevolence’ in the form of an individualized disposition towards well-being and entitlement.” She further argues that this ‘governing regime’ which the celebrities sanitize with their appeals to charity is itself rotten.

In another paper, she, along with another scholar Angela Eikenberry argue that “However, this discourse (of celebrity philanthropy) falsely conveys a community of individuals with access to a venue for shaping social change. Rather than providing an open, discursive space for imagination, philanthropy as it has come to be defined, disguises its own discourse in its portrayal of the mediums of consumption, profit, and media celebration as the basis for benevolent human relations.” So, the issue that is problematic is one of relying on the market to manage relationships of benevolence. The buying of a laptop to eradicate AIDS (Red’s campaign) is problematic, according to Nickel and Eikenberry. This is also problematic given the ‘end of discourse’ that they suggest is going on.

This is also to suggest that while celebrities bring up certain problems, they don’t really talk about the structural problems that caused the crisis we are in, in the first place. This is the real issue with celebrity philanthropy.

While I agree with her assessment that there is an over-reliance of market mechanism for philanthropic activities, we seem to be enveloped in the market, the world over. There seems to be little space, if any for transactions or discourses to occur outside of the market mechanism. How does one impact lives outside of the market mechanism?

There are mechanisms and tools available to reach people and meet their needs. One is to explore traditional systems of charity, for instance religious giving to one’s place of worship or charitable organizations that are faith-affiliated. My dissertation work looked at some of these possibilities.

Indeed there needs to be greater space for personal benevolence and charity to occur, but the manner and speed with which celebrity philanthropy is occurring is not without its flaws.

Are corporations going to save America?

With the recent Executive Order banning entry of people from seven Middle Eastern countries, the nation is in uproar. This order also includes refugees, who were fleeing violence and oppression in Syria, among other countries.

The fact that several companies such as Lyft and Starbucks have stepped up and spoken out against this order is heart-warming. While Lyft donated a million dollars to ACLU, Starbucks has announced that it will hire 10,000 refugees over the next five years, globally. Others such as Uber, have stood by the government’s decision – either by inaction or by remaining silent. And for this, many of their customers are punishing them.

What does this mean, fundamentally? At the surface level, it looks like a bunch of corporations standing up to the President of the US.

At a deeper level it could mean that even the President of the US cannot stop globalization. It also means that corporations are interested in keeping diversity intact, especially in a country such as the US, which was built by immigrants and refugees.

What does this signal for the future of Corporate Social Responsibility? We will have to wait and watch, as this could mean a new era of social justice issues taking forefront, rather than other forms of CSR activities being pursued.

At least for now, this is a welcome sign that some of the biggest and most influential firms will not stand by when the fundamental values of their business are threatened.  They may at least contribute to the ‘saving of America’ from forces that want to make it exclusive, mean and small.

Is the ‘American mythos’ in need of revision?

I am writing this on the second day of election results, that have shaken the country; rather badly. With the election of Donald Trump, Washington D.C., is in mourning. It looks and feels like almost all of the country is at the precipice of something. Mainstream media are still coming to terms with what this means. While the pundits speculate and those who have won celebrate, the question that seems to be at the back of everyone’s mind – and this is a very serious one – is whether the U.S. will stop being a ‘land of opportunities.’ By this, most people mean an inclusive society, where everyone stands a fair chance of succeeding, despite one’s origins, social status or religious beliefs.

At first glance, it looks like everything that the progressives fought for is at stake. There is enough empirical proof for this fear. Consider this : In his memo, Mr. Trump has indicated that he will scrap all ‘unconstitutional Executive Orders’ of President Obama in his first 100 days. In addition, he has also indicated that he will ‘remove criminal illegal immigrants’ and ‘suspend immigration from terror prone regions’ meaning putting an end to the refugee resettlement plans. Also, significantly, he has promised to cancel payments to the UN Climate Change plans.

Statue of Liberty seen from the Circle Line ferry, Manhattan, New York
source : https://upload.wikimedia.org/wikipedia/commons/d/d3/Statue_of_Liberty,_NY.jpg

While each of these will impact an area of American public life, what is at stake is ultimately how Americans define who they are and the ‘myths’ that uphold their sense of identity. As Robert Wuthnow points out in his book  American Mythos, the myths of American being a ‘land of opportunity’ that gives everyone a fair chance is true only because a lot of people ( if not all) believe in it, and work to make it possible. If there is a seismic shift in this attitude, and there is great skepticism and nationalism – combined with isolationism – as we are seeing globally, with Brexit and the recent reaction in the US Elections, then this myth may well be no longer believed.

In this interview, Wuthnow offers an insight into materialism and immigration. Using the perspective of materialism among immigrants, he suggests that the sense of hardship and sacrifice were part of their narratives.  These narratives helped shape their immigrant identity. There seems to be a clash of narratives taking place now. With the rise of a nativist narratives, that are defining America being only a place for caucasians?  The blatant racism that was on play during the election seems to be playing out, with increased incidents of racist attacks, as several media are reporting – across the country.

The narratives of migration, opportunity and freedom have defined America. If these shift in a major way, then everything that the country stands for will also change. We are already witnessing isolationism, nativism and protectionism in Europe and other parts of the world. Is this a trend that will catch up in the U.S., as well?

While it is too early to say how the next four years will shape up and what it would mean, for immigrants and others; who see the U.S. as their home; one can see that the meta-narratives about what the U.S. is, and what it stands for, is changing.

While there is no need to panic, I do believe it is time for right-thinking people to reexamine how the current political scenario will impact all Americans – whether they are Republicans or Democrats.

There is certainly need for more dialogue, tolerance and open mindedness on part of everyone. But the ball is certainly in the Republicans court. Given that the administration is going to be run by Mr.Trump’s side, and much of the rhetoric that has caused division has come from that camp, it falls on them to reach out and heal the wounds. It falls upon Mr. Trump to also be Presidential and stand up for what makes America a great nation – tolerance, openness, inclusiveness and creativity. To ignore this and to remain silent while his supporters create fear and intolerance would be betraying the very values that made his success possible.

 

 

An artist as philanthropist : Umm Kulthum as an exemplar

For those who know Umm Kulthum , the Egyptian singer and iconoclast, they are also familiar with her role in rallying the entire Arab world together, in times of great need. Her role as the ‘voice of Egypt’ is well known. Not so well known may be her role as a philanthropist.

Umm Kulthum
Photo credit : Al bustan culture center, Philadelphia

 

We recently  attended an event honoring Umm Kulthum in Washington D.C. organized by the National Museum of Women in the Arts, that organized an event as an homage to the great artist. Here are some interesting vignettes from the panel discussion that discussed not just her philanthropy, but also her life, her  career and the forces that shaped it.

  • Umm Kulthum was a peasant girl, who made the transition to Cairo, the big city, with a lot of grace
  • As she did this, she remained true to her roots, often referring to her humble origins
  • While maintaining a dignified presence, Umm Kulthum was a trendsetter of sorts – both in terms of style of singing and her own image
  • She contributed to the post-six day war period through her own salary  and her own wealth, towards the Egyptian state, which needed all the money, for its war efforts
  • She also encouraged women to donate jewelry, towards the war efforts
  • Her greatest contribution was to showcase Arab unity, when it was most needed, through Art
  • She was a businesswoman, diplomat and an artist.

As an exemplar of the value of giving oneself, and one’s time, Umm Kulthum demonstrates that an artist can make a difference. And it is perhaps fitting that she is celebrated, to this day; almost 40 years after her death, as one of the most important singers in Arabic language.

How to measure what matters : Nonprofit management 101

The nonprofit industry is obsessed with one thing : measurement. For those who do research or are involved in actual program delivery in the nonprofit sector, this desire to ‘measure spoons’ as Alnoor Ebrahim, a Harvard University professor calls it, can translate into a variety of things. There are a great many metrics that are often considered, when evaluating if a nonprofit is doing its job. For instance, people ask if the proportion of money spent on programs versus program administration (overheads) is ‘reasonable’. There are industry norms, suggesting that if an organization spends ‘too much’ then it is wasting people’s money. We base many of these arguments on the fact that they are the ‘rational’ thing to do. In a world, where philanthropy i.e., scientific way of doing charity has overtaken all other forms, this call for rationality and scientific ways of measuring this is but natural. But the really rational or ‘substantively rational’ question should be: what should we measure. And why? What impact does this have, in the long term.

Max Weber was one of the more prominent thinkers who write largely about rationality and how it is shaping our world. This short paper offers an in-depth discussion of the different types of rationalities that Weber expounded, upon. To summarize it, he posited there being four different types of rationalities: practical, theoretical, substantive and formal.

The ‘disenchantment’ of the world that leads to greater ‘rationalities’ of the formal, practical and theoretical type are evident in the field of philanthropy, as well. By this, I mean, there is a move away from ‘feeling’ or ‘reasoning based on an other-worldly’ sense of why we do charity or philanthropy. There is a growing sense that an act is justified or carried out towards an end. As Kalberg (1980) points out, the four types of social actions: affectual, traditional, value- rational, and means-end rational action are the core traits of ‘human’ actions and are outside of historical man.

Substantitive rationality ‘directly orders action into pattern.’ In seeking this form of rationality, one asks, not “what good is there at the end of the action” but rather, “should one even carry this out” and “what good will come out of this action,” in other words, this form of thinking is based on an ethical disposition of what is right and wrong.

Coming back to our initial discussion, if one were to use a substantive rational dispositions, one might : what is being measured and why? Does what we measure matter? And if so, how?

Ebrahim warns us in his piece Let’s be realistic about measuring impact, that “ It is crucial to identify when it makes sense to measure impacts and when it might be best to stick with outputs — especially when an organization’s control over results is limited, and causality remains poorly understood.”He suggests that simply repeating the mantra that measurement matters won’t get us there. There needs to be a long-term commitment to research and collaboration.

 

As Dan Pallotta argues in his book The Uncharitable that how we measure overheads is problematic. He gives the example of two soup kitchens: Kitchen A and Kitchen B. Assuming that Kitchen A spends only 10% of their revenues on overheads and Kitchen B spends about 30%. If this were all one knew, then one would judge Kitchen B harshly, saying they are producing a lot of waste. However, if one discovers that Kitchen A offers very bad quality soup, in poor conditions, while Kitchen B produces very high quality soup, at a great environment, then our perception of the services may change. This is a classic example of using substantive rationality, in making decisions.

There is a strong argument to be made for measuring only a few things, but asking more hard-nosed questions that get to the heart of why we are measuring a thing and at what point in time of the project life-cycle. Not to do so may actually lead to bad and hasty decision making.

 

 

 

How to fix the world – Use your head or heart?

Climate change. Refugee crisis. Unemployment.  Poverty.  Think of these issues or any other countless ‘wicked’ problems and if you are reasonable, like most people; one question sounds in your head: “Do we know all the facts?”. Do we know the ‘right’ approach to fix these issues?  While the ‘facts’ are available to address and solve most of these problems, often, what triumphs in the form of policies and actions taken are based not on technocratic solutions, but value laden opinions. You think policy makers use their head all the time? Think again.

Fix-the-world-321

In a discussion with a senior administrator of a major research university, last week; I brought up this question. To my query of whether most decision makers use the ‘head’ or ‘heart’, she gave me a very interesting answer. The person ( let’s call her Ms.A) said that most of the times, she has seen less of technocratic solutions and more of normative answers. Technocracy or ‘methods’ based solutions are offered very few times and often are not the ones chosen because such solutions can only take us so far.  How does one, for instance, deal with a million people showing up on your borders – when your own country is dealing with unemployment? Do you turn these desperate people and shove them in the sea, to drown? Or do you appeal to normative and moral claims, to tackle the issue, at hand? While there are multiple perspectives at hand, and those who want to justify their decisions on technocratic basis: we are undergoing a recession, OR ‘These people don’t fit in here’ can use any combination of excuses to make the decisions that reflect their values. But ultimately, all such decisions that take place in the public domain are at the end, reflective of our normative values. Even bureaucrats don’t blindly implement laws, but rather implement them based on their own interpretation of it. Dwight Waldo, one of the greatest contemporary thinkers and scholars of Public Administration showed this, in his work.

Even when we write ‘laws’ and ‘rules’ to do things, most decisions take place in a gray area, where  idealism meets pragmatism. It is important to be aware of this, as much as this may be against or for our interests. Sometimes, bad laws get passed because they reflect the values of those who make them and at other times, good laws get made and implemented. To lay claim to a pure ‘objectivity’ in matters of public discourse and action, is foolish. Perhaps, it is the heart that triumphs, most of the time. We just need to ensure that those who make laws have theirs, in the right place.