Month: November 2018

Work – Do we need to redefine it?

Work – Do we need to redefine it?

I finished teaching Public Administration Theory class this week (for a 11 week term)and one of the themes in this course was ‘The Future of PA’. Given the talk of Artificial Intelligence and challenges of governance, I touched upon the issue of work and how that is likely to change, in the future. With more …

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Government & the future of welfare in a world of AI

Government & the future of welfare in a world of AI

Earlier this year, PK Agarwal, a well-respected technocrat from California was a keynote speaker at the American Society for Public Administration’s conference. Among other issues, he talked about how the future of government will change. Using e-services as an example, he illustrated how customer centric work will be the norm in government agencies. He also …

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